
Customer Service Representative
21 hours ago
About the Role:
We are seeking highly motivated and skilled customer service representatives to join our team. As a telecaller, you will be responsible for handling inbound and outbound calls, following up on leads, and providing exceptional customer experiences.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Follow up on leads generated through various marketing channels
- Maintain accurate records of customer interactions and follow-ups in CRM tools
- Demonstrate professionalism and empathy in all customer interactions
- Manage tasks independently with accountability and minimize absenteeism
Requirements:
- Fluency in English and Tamil language skills
- Hindi is an asset
- Based in Chennai and available for on-site work
- Flexible working hours, including occasional Sundays
- Tech-savvy, comfortable using CRM software and digital tools
- 2 years of customer service experience, preferably in healthcare or service industries
- Responsive, productive, and committed to long-term employment
- Young professionals under 35, motivated to learn and adapt
- Able to handle high-volume customer interactions with accuracy
- Strong communication and interpersonal skills
- Immediate start preferred
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