Customer Service Representative

21 hours ago


Chennai, Tamil Nadu, India beBeeTelecaller Full time ₹ 20,000 - ₹ 30,000
Job Title: Customer Service Representative

About the Role:

We are seeking highly motivated and skilled customer service representatives to join our team. As a telecaller, you will be responsible for handling inbound and outbound calls, following up on leads, and providing exceptional customer experiences.

Key Responsibilities:
  • Respond to customer inquiries via phone and email
  • Follow up on leads generated through various marketing channels
  • Maintain accurate records of customer interactions and follow-ups in CRM tools
  • Demonstrate professionalism and empathy in all customer interactions
  • Manage tasks independently with accountability and minimize absenteeism

Requirements:
  • Fluency in English and Tamil language skills
  • Hindi is an asset
  • Based in Chennai and available for on-site work
  • Flexible working hours, including occasional Sundays
  • Tech-savvy, comfortable using CRM software and digital tools
  • 2 years of customer service experience, preferably in healthcare or service industries
  • Responsive, productive, and committed to long-term employment
  • Young professionals under 35, motivated to learn and adapt
  • Able to handle high-volume customer interactions with accuracy
  • Strong communication and interpersonal skills
  • Immediate start preferred


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