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Retail Business Development Specialist
2 weeks ago
As the face of our retail store, this role involves delivering exceptional customer service and sales experiences.
- Greet customers warmly, listen attentively to their needs, and provide clear explanations to meet those expectations.
- Display and promote products in an attractive manner, entice customers to purchase by discussing services and offers.
- Discuss product features, specifications, and quality with customers to educate them on what is available.
- Provide detailed information about pricing, cuts, designs, and weights to ensure customer satisfaction.
- Assist with wrapping and bagging items, acquire customer details for future interactions.
- Maintain accurate sales records, update stores into software systems, and report daily activities to Store Managers.
Key Responsibilities:
- Meet and exceed sales targets through strong relationships with customers built via excellent communication skills.
- Stay up-to-date with new products, promotions, and company policies to drive business growth.
- Collaborate with colleagues to achieve team goals and contribute to a positive work environment.
Requirements:
- Degree or Diploma in any field or equivalent experience.
- Knowledge of customer service principles and processes.
- Relevant product knowledge and experience in retail, customer service, or sales environments.
Preferred Skills:
- Good communication skills in English.
- Customer service orientation, patience, adaptability, stress tolerance, high energy level, and integrity.
This role requires a detail-oriented, results-driven individual who can deliver exceptional customer service and sales results.
