IT Service Management Professional

IT Service Management ProfessionalWe are seeking a skilled ITSM ServiceNow Technical Consultant to join our organization. As a technical consultant, you will be responsible for designing, developing, and implementing ServiceNow solutions to enhance IT service management capabilities.Key Responsibilities:Design, develop, and configure ServiceNow applications,...

Job Summary:We are seeking a skilled Service Management Engineer to provide Level 2 and Level 3 support for our mission-critical banking environment.The successful candidate will ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.Key Responsibilities:Provide L2/L3-level technical support in a dynamic and challenging...

Job Title: Service Sales Professional - Load ManagementAs a Sales Engineer, your primary objective is to simulate the site-specific advantages of our upgrade portfolio while ensuring the structural integrity of installed wind turbines.Key Responsibilities:Re-evaluate existing/planned wind farms using an internal toolset to verify the compatibility of...

Job DescriptionAbout Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.We are seeking an experienced Service Delivery Manager (SDM) to set up and lead our complete service delivery system from the ground up. This...

Job OpportunityWe are seeking a skilled Service Desk Analyst to join our team.Ticket ManagementProblem SolvingUser SupportIssue ResolutionDocumentation and Knowledge SharingThe successful candidate will be responsible for handling and resolving incidents/service requests via the ServiceNow platform. They will manage web-based tickets, ensuring resolution...

Customer Service RepresentativeWe are seeking talented and enthusiastic professionals to provide exceptional service and build a rewarding career in the banking and financial services sector.Job Description:Deliver outstanding customer service through various channels, including phone, email, and live chat.Handle a high volume of customer inquiries,...

IT Service Management ArchitectJob Description:We are seeking an experienced IT service management architect to lead the design, implementation, and support of our IT service management platform. The successful candidate will have a strong background in ITSM tools, process improvement, and project management.Key Responsibilities:Lead the design and...

Job Opportunity:We are seeking a highly motivated and customer-focused individual to fill this role.This position will be the first point of contact for our customers, responsible for delivering exceptional service and resolving issues across various channels.Main Responsibilities:Respond promptly and professionally to customer inquiries via phone, email,...

Job OverviewThe SLA Management L5 (9.1–12 years) role requires a highly skilled professional to manage, coordinate, and govern Service Level Agreements (Internal Contracts – IC).This position involves close collaboration with internal stakeholders, project managers, beneficiaries, providers, and legal/compliance teams to ensure effective SLA issuance,...

Job SummaryAs a Portfolio Management Associate, you will play a crucial role in the efficient management of our private equity funds. Your responsibilities will include updating and maintaining portfolio details, managing investor specific reporting templates, and analyzing fund performance.Key ResponsibilitiesManage and update portfolio details for various...