
Service Desk Professional
1 day ago
We are seeking a skilled Service Desk Analyst to join our team.
- Ticket Management
- Problem Solving
- User Support
- Issue Resolution
- Documentation and Knowledge Sharing
The successful candidate will be responsible for handling and resolving incidents/service requests via the ServiceNow platform. They will manage web-based tickets, ensuring resolution within defined SLA timelines. Additionally, they will administer user accounts, shared mailboxes, and DLs via Active Directory and Google Admin Console. The ideal candidate will troubleshoot issues related to Google Workspace tools and coordinate with backend or resolver teams when needed. Effective communication with end-users is crucial, as they will need to understand their issues, document the problem accurately, and either resolve or route the ticket to the appropriate resolver group.
Maintaining and contributing to the knowledge base by documenting known issues and resolution steps is also a key responsibility. Collaboration with internal teams to follow up on escalations and ensure timely closures is essential. A high level of customer satisfaction through prompt and professional service is expected from the successful candidate.
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Front Desk Representative
2 days ago
Aligarh, Uttar Pradesh, India beBeeAdministrative Full time ₹ 4,00,000 - ₹ 7,50,000About the Front Desk RoleThe Front Desk Representative is responsible for providing a professional and welcoming experience to visitors.Key Responsibilities:Welcome and assist visitors professionallyRecord inquiries from visitorsMaintain front desk operations and a neat reception areaScheduling and managing appointmentsPerform administrative tasks and...
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Front Desk Manager
9 hours ago
Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000Key Role: Front Desk CoordinatorWe are seeking a skilled professional to manage daily front office operations, provide exceptional customer service and administrative support, and maintain processes for various functions.Job Responsibilities:Operations ManagementFront Desk duties, check-ins/outs, billing, answering phone calls, emails, responding to...
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Front Desk Coordinator
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Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000We are seeking a highly skilled and experienced Front Desk Coordinator to deliver exceptional customer service and manage patient relations.Key Responsibilities:Provide front desk support and coordinate with patientsUtilize excellent communication skills to ensure seamless interactionsMaintain a clean and organized workspace environmentDevelop proficiency in...
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Operations Manager
3 days ago
Aligarh, Uttar Pradesh, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000Job Description:In this pivotal role as a Front Desk Associate, you will be responsible for overseeing the daily operations of our establishment. This includes managing various functions such as front desk, housekeeping, food and beverage, engineering, and more.Key Responsibilities:Ensure seamless day-to-day operations by providing exceptional service to...
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IT Service Delivery Specialist
1 day ago
Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000The IT Service Desk is responsible for providing technical support to employees.Job RoleAct as the primary point of contact for all IT-related queries and incidents.Provide technical support in multiple languages for hardware, software, network, and application issues.Troubleshoot and resolve incidents within agreed SLA timelines or escalate to appropriate...
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IT Operations Support Professional
2 days ago
Aligarh, Uttar Pradesh, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000Job SummaryWe are seeking a skilled and experienced Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for managing and resolving incidents efficiently to ensure minimal disruption to business operations.
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Customer Service Representative
2 days ago
Aligarh, Uttar Pradesh, India beBeeGuestService Full time ₹ 60,00,000 - ₹ 96,00,000Front Desk Associate Job DescriptionWe are seeking a Front Desk Associate to join our team.">">The ideal candidate will have prior hotel industry experience, with a strong background in front office operations.Key Responsibilities:\
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Travel Industry Professional
23 hours ago
Aligarh, Uttar Pradesh, India beBeeAmadeus Full time ₹ 50,00,000 - ₹ 1,00,00,000Job Overview:We are seeking a skilled Travel Industry Professional to join our team at TCS. The ideal candidate will have the following qualifications:Minimum 15 years of regular, full-time education (10 + 2 + 3)The successful candidate will work in a rotational 24*7 shift and provide 24X7 support as part of our help desk team.The Travel Industry...
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Customer Service Professional
2 days ago
Aligarh, Uttar Pradesh, India beBeeSkill Full time ₹ 6,00,000 - ₹ 12,00,000Customer Support RoleWe are seeking experienced professionals to fill the position of Customer Support Executive.This role involves interacting with customers via phone, email, or intercom to address their queries and resolve issues in a timely and professional manner.The ideal candidate will possess excellent communication skills, be able to work under...
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Service Delivery Professional
3 days ago
Aligarh, Uttar Pradesh, India beBeeDelivery Full time ₹ 22,00,000 - ₹ 28,00,000Job DescriptionAbout Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.We are seeking an experienced Service Delivery Manager (SDM) to set up and lead our complete service delivery system from the ground up. This...