Air Logistics Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Care Specialist to join our team. As a key player in Freight Logistics and Operations, you will play a vital role in optimizing processes and ensuring the efficient movement of inventory and shipments.
Your responsibilities will include providing helpful information, answering queries, responding to complaints and feedback, and utilizing your strong forwarding and market knowledge to provide front-line support for customers.
In this dynamic role, you will work closely with our global teams to deliver exceptional customer experiences.
The ideal candidate will have:
- Experience working in freight forwarding or logistics
- 5 years of experience dealing with import shipments
- Excellent communication skills in both spoken and written English
- Ability to manage high-volume shipments
What we offer:
- A global industry leader with stability and international reach
- Career growth opportunities through internal development programs, training, and global mobility
- A diverse and inclusive culture with collaborative teams across the globe
- Opportunities to work on innovative and future-focused projects
- Competitive benefits packages
By joining us, you will be part of a team that shapes everyday life and contributes to making a real difference in people's lives around the world.
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