Key Player in Digital Payments

2 days ago

Ajmer, Rajasthan, India beBeePayment Full time ₹ 1,75,00,000 - ₹ 2,25,00,000
Job Overview

We are seeking a highly skilled and experienced individual to join our team as a Key Player in Digital Payments. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for innovation.

Responsibilities

The successful candidate will be responsible for:

  • Monitoring and addressing day-to-day operational issues between internal teams and banks;
  • Driving performance improvement for major banks through root cause analysis (RCA) and targeted interventions;
  • Providing both online and offline support to banks for operational issues and daily Cards scheme process improvements;
  • Maintaining oversight on the Process Advisory Group to act as a center of expertise for operational excellence;
  • Automation of processes leveraging RPA and AI/ML;
  • Ensuring accurate and timely compliance follow-ups including dispute resolution, penalty processing, and fee calculations;
  • Advising on Standard Operating Procedures (SOPs), technology upgrades, and network infrastructure enhancements to improve UPI success rates and achieve KPIs;
  • Supporting leadership in responding to regulatory queries from UIDAI, RBI, and other authorities;
  • Conducting advanced data analysis to identify operational bottlenecks and performance gaps;
  • Preparing Excel dashboards, PowerPoint presentations, and performance reports for leadership and bank reviews;
Required Skills and Qualifications

The ideal candidate will possess:

  • Strong technical and data analysis skills;
  • Expertise in settlement, reconciliation, and dispute management;
  • In-depth understanding of payment products (especially UPI and related systems);
  • Strong client relationship management capabilities;
  • Advanced skills in Excel (data analysis, pivot tables, charts);
  • Excellent PowerPoint / Power BI presentation skills;
  • Strong communication, drafting, and presentation skills;
  • SQL knowledge (writing queries, pulling data) – advantageous;
  • Proven ability in project management and stakeholder management;
Benefits

As a Key Player in Digital Payments, you will have the opportunity to work on cutting-edge projects that directly impact millions. You will be part of a purpose-driven organization shaping the future of digital payments in India and beyond.

We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, we are more than just a workplace—we are a platform to grow, contribute, and make a meaningful difference.

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