Welcoming Hospitality Professional Wanted
3 days ago
We are seeking a highly skilled and organized Front Desk Executive to join our team at Kyra Wellness Resort in Hyderabad. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences through efficient check-in and check-out services, handling guest inquiries and bookings, and coordinating with various departments to meet guest requirements.
The ideal candidate will possess a Bachelor's degree or diploma in Hospitality Management or a related field, with a minimum of 3 years of experience in a similar role in the hospitality industry. They will be proficient in using hotel management software and reservation systems, and possess excellent communication and interpersonal skills. Fluency in English is required, and knowledge of additional languages is a plus.
This is an exciting opportunity to work in a serene and wellness-focused environment, with competitive pay as per industry standards and accommodation provided on-site. If you are passionate about delivering exceptional guest experiences and have a strong organizational ability, we would love to hear from you.
Key Responsibilities:
- Welcome guests warmly and provide efficient check-in and check-out services
- Handle guest inquiries, bookings, and reservations via phone, email, and in-person interactions
- Coordinate with various departments to ensure guest requirements and preferences are met promptly
- Maintain accurate records of guest information, billing, and special requests
- Address guest concerns or complaints professionally and escalate them when necessary
- Promote resort services, packages, and amenities to enhance the guest experience
- Ensure the front desk area is tidy, organized, and equipped with necessary supplies
Qualifications:
- Bachelor's degree or diploma in Hospitality Management or a related field
- Minimum 3 years of experience in a similar role in the hospitality industry
- Proficient in using hotel management software and reservation systems
- Excellent communication and interpersonal skills
- Fluent in English; knowledge of additional languages is a plus
Perks and Benefits:
- Competitive pay as per industry standards (approximately ₹250,000 - ₹350,000 per annum)
- Accommodation provided on-site
If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you.
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