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Senior Office Administrator

3 weeks ago

Delhi Delhi NCR, India beBeeDeputy Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description:

The role of the Deputy Manager involves overseeing the day-to-day operations of the office, ensuring that all administrative tasks are completed efficiently and effectively.

  • Managing office administration assets and upkeep of the same.
  • Agents Contracting
  • New Business Processing
  • Banking of Initial & Renewal Premium
  • Managing Petty cash & vendor payments
  • Retention of Surrender Requests
  • Execution of all Service Requests - Post Policy Issuance
  • Reverting on customer queries and complaints
  • Maintaining high NPS Scores
  • Life and Health Claims processing
  • Handling compliance issues
  • Audit Rating
Requirements:

To be successful in this role, you will need to possess the following skills and qualifications:

  • Graduate / Post-Graduate in any discipline.
  • 2-3 years experience handling front end customer services
  • Knowledge of service quality is required