Executive Administrator
4 days ago
We are seeking a highly skilled professional to oversee the administration of our regional office.
- Oversight of all regional administrative activities and operations.
- Defining key performance indicators (KPIs) for team members.
- Collaboration with immediate management to develop strategic programs and project goals.
- Direct reporting to Zonal Admin Head on daily activities, incident management, and other matters.
- Monitoring and reporting of key project activities, plans, and progress.
- Managing calls and discussions.
- End-to-end exam day and non-exam day administrative activities management and team coordination.
- Ensuring zero incidents on exam days related to admin services.
- Assistance in recruitment, training, and talent development of team members.
- Establishing and deploying control and monitoring mechanisms for the admin team within the region.
- Training and development of the admin team within the region.
- Standardization of processes at all exam venues.
- Regional vendor management, supporting the zonal head in finalizing contracts and vendor invoices.
- Publishing regular dashboards on key performance parameters to zonal admin heads and senior management as needed.
- Central point of contact for all facility-related matters at the regional level.
- Ensuring service-level agreements (SLAs) and service-level credits (SLCs) at exam venues.
- Governance over ViDZ/LISP partners, regular meetings, and closure of audit points.
- Contract management.
- Support in shortlisting prospective partners/venues identified by city heads based on defined parameters within the region.
- Maintaining and monitoring legal compliances for all venues.
- Preparing and deploying contingency/business continuity plans.
- Surprise checks at exam venues.
- Handling crisis situations.
- Coordinating and managing with manpower agencies.
- Conducting audits of exam venues.
This role requires exceptional leadership and management skills, as well as strong communication and problem-solving abilities. If you have 8-11 years of experience in facility management and are looking for a challenging opportunity to grow your career, we encourage you to apply.
About this role:
- Job Type: Full-time
- Location: Regional Office
- Industry: Administration
- Employment type: Permanent
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