
Workforce Management Specialist
4 days ago
This role involves overseeing global workforce management systems to optimize operational efficiency and ensure seamless customer experience. As a Workforce Management Specialist, you will lead configuration and optimization of Enterprise Groups, Contact Types, Management Units, and integrated forecasting/scheduling processes.
Main Responsibilities:
- Manage and maintain data integrations including historical imports, real-time adapters, and system interface.
- Ensure accuracy and timeliness of all data flowing in/out of the system.
- Administer user access, security profiles, and permissions across WFM applications.
- Configure and maintain activity codes, skills, agent data groups, and time off management settings.
- Schedule bidding, trading, and change management processes.
- At least 3 years experience administering NICE WFM or similar enterprise WFM systems.
- Strong understanding of contact center operations and workforce management principles.
- Proficiency in data analysis and problem solving.
- Excellent project management and communication skills.
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Workforce Solutions Specialist
6 days ago
India beBeeMSP Full time ₹ 60,00,000 - ₹ 1,20,00,000About the RolePinnacle Group is a leading provider of workforce solutions and managed services. We specialize in delivering innovative and tailored solutions to meet the evolving needs of businesses across various industries.The MSP Coordinator will be responsible for managing tasks within our Managed Service Provider (MSP) program, ensuring operational...
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Digital Workforce Optimization Specialist
4 hours ago
India beBeeWorkforce Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Digital Workforce Optimization SpecialistLocation: RemoteAbout the Role: We are seeking a seasoned expert to optimize our workforce management systems. Your primary focus will be on implementing, configuring, and supporting Time-to-Pay (TTP) module and Australian payroll functionalities within our HR platform.Key Responsibilities: Configure and...
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Senior Program Manager, Workforce Staffing
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India Amazon Music Full timeJob DescriptionDESCRIPTIONOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.This is a human resources specialist role that will lead multiple programs and...
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India Amazon Music Full timeJob DescriptionDESCRIPTION.. This role can be based in any of our field buildings in the region - Travel required .. At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your...
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Workforce Director
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India beBeeManagement Full time ₹ 60,00,000 - ₹ 1,50,00,000Job Description">">The Assistant Manager - Workforce Management is responsible for overall management and direction of the workforce team.">Ensures client customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling staffing levels accordingly.">">Key Responsibilities:">">Manages a team of Traffic Analysts...
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India Amazon Music Full timeJob DescriptionDESCRIPTIONSR & compliance specialistOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Workforce Staffing (WFS) manages Amazon's Tier 1 talent...
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Financial Workforce Solutions Specialist
2 days ago
India beBeeFinancial Full time ₹ 15,00,000 - ₹ 17,50,000Workday Finance ConsultantThe role involves simplifying international workforce management through cloud-based technology, allowing organizations to grow and enable their workforces to perform at their best.As a passionate and experienced Finance Consultant, you will be responsible for performing Workday configurations using varied skillsets, coaching and...
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Dynamic Workforce Solutions Specialist
7 days ago
India beBeeAdaptability Full time ₹ 12,00,000 - ₹ 15,00,000Job DescriptionUnlock new possibilities in a dynamic work environment.Strada is a leading provider of innovative solutions for international workforce management. We design and deliver people-first solutions powered by cloud-based technology to help organizations grow and enable workforces to perform at their best.Articulate business problems, develop...
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Workforce Systems Specialist
2 days ago
India beBeeIntegration Full time ₹ 15,00,000 - ₹ 28,00,000Job Overview:As a seasoned integration professional, we seek an experienced and detail-oriented individual to join our team as a Workforce Integration Engineer. In this role, you will be responsible for designing, developing, and implementing software solutions that enable seamless communication between various systems.Key Responsibilities:Developing...
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India Amazon Music Full timeJob DescriptionDESCRIPTION.. This role can be based in any of our field buildings in the region - Travel required ..At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your...