
Global Student Accommodation Specialist
3 days ago
Job Title: Operations Associate
We are seeking a highly motivated and results-driven professional to join our team as an Operations Associate.
The successful candidate will be responsible for leading the conversion of inbound leads into confirmed bookings, providing exceptional customer service, and building strong relationships with potential clients.
Key responsibilities include:
- Proactively engaging with inbound leads, guiding them through the booking process, and converting inquiries into confirmed bookings.
- Understanding students' unique requirements and providing personalized accommodation recommendations.
- Building in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
- Maintaining strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
- Collaborating with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
Required skills and qualifications include:
- Exceptional verbal and written communication skills in neutral English.
- Strong active listening skills.
- Effective time management and organizational abilities.
- Proficiency in objection handling, negotiation, and closing techniques.
- Familiarity with CRM tools or similar software.
The ideal candidate will have prior experience in telesales or a related field, as well as industry experience in real estate, hospitality, business development, or customer service.
Educational qualifications include a graduate degree with at least 60% in academics.
In return for your hard work and dedication, you can expect:
- A competitive salary with a performance-driven variable component.
- Flexible working hours with remote work opportunities.
- A dynamic, collaborative, and growth-oriented work environment.
- Career advancement opportunities in a rapidly expanding global organization.
Join us on this exciting journey and make a meaningful impact in the lives of students worldwide by making their study-abroad journey smoother and stress-free.
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