
Lead P2P Support Specialist
1 day ago
Procurement Professional Opportunity:
The role of a Coupa Consultant is to provide ongoing support for the P2P modules in Coupa, encompassing requisitions, purchase orders, invoicing, supplier management, and expenses. This position requires a strong understanding of procurement and financial processes, as well as experience with ticketing systems and integration tools.
- Key Responsibilities:
- Ensure timely provision of day-to-day support for Coupa P2P modules.
- Monitor system performance and resolve technical and functional issues in a timely manner.
- Collaborate closely with procurement, finance, and IT teams to understand business requirements and translate them into system solutions.
- Manage user access, roles, and permissions within Coupa.
- Support integration between Coupa and other enterprise systems.
- Assist in system upgrades, testing, and deployment of new features or enhancements.
- Document support procedures, FAQs, and training materials for end-users.
- Liaise with Coupa support and vendors for issue resolution and product updates.
- Ensure compliance with internal controls and audit requirements.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- At least 3 years of experience in application support, preferably in Coupa or other P2P systems.
- Strong understanding of procurement and financial processes.
- Experience with ticketing systems (e.g., ServiceNow, Jira).
- Familiarity with integration tools (e.g., Dell Boomi, MuleSoft) and ERP systems (e.g., SAP, Oracle).
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple priorities.
Benefits:
This role offers an excellent opportunity to enhance your skills in procurement and financial process management, as well as develop expertise in Coupa and related systems. If you are a motivated individual looking for a challenging role that offers opportunities for growth and professional development, we encourage you to apply.
Others:
Please note that this job description may be subject to change based on business needs.
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