Voice Process Coordinator

Customer Service Representative OpportunityWe are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative.The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.To be successful in this role, you should...

Senior Voice Analyst Job DescriptionWe are seeking a skilled Senior Voice Analyst to join our team. The ideal candidate will have expertise in voice and video infrastructure, with experience in implementing and administering secure, robust, stable, redundant systems.Main Responsibilities:Implement and administer voice and video infrastructure ensuring...

We are seeking a seasoned operations professional to lead voice-based business process teams.Key Responsibilities:Lead multiple teams/projectsManage performance metrics (AHT, CSAT, FCR, SLA)Supervise Team Leads, Trainers, and Quality Assurance professionalsCollaborate with clients and handle escalationsOptimize staffing, cost, and productivityMentor future...

We are seeking an experienced AI model developer with hands-on expertise in voice technology. The ideal candidate will have a strong background in designing and optimizing deep learning models for text-to-speech applications, as well as implementing real-time processing solutions and managing large-scale datasets.Key Responsibilities:Develop and fine-tune AI...

Job OverviewWe are seeking a highly skilled Process Associate to excel in our organization.This role is ideal for individuals with excellent communication skills and the ability to work effectively in a dynamic environment.Candidates from diverse academic backgrounds, including undergraduate and postgraduate degrees, are encouraged to apply. However,...

Job Description Movate, a global customer experience and technology consulting services provider, seeks an Engineer L1 to support its international voice process. This is an exciting opportunity to join a team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations. Key responsibilities include reviewing new orders...

This is an exciting opportunity to work in a customer service role where you will be responsible for providing top-notch support and collections via phone calls. As a key member of our team, you will play a vital part in delivering exceptional customer experiences and meeting our key performance indicators.

Job Opportunity: Process Training ManagerThe ideal candidate will lead the training efforts for our international voice process. This individual must have at least 1 year of experience as a Training Manager in a BPO or as a Deputy Manager Training in an international BPO.Key Responsibilities:Identify and assess future and current training needs through job...

Job Description:We are seeking a dedicated and detail-oriented TPA (Third Party Administrator) Coordinator to join our team. The TPA Coordinator will be responsible for managing all activities related to TPA operations, including coordination with insurance companies, claim settlement, documentation, and ensuring smooth cashless hospitalization processes for...

Job Title: Operations ManagerWe are seeking an experienced and skilled Operations Manager to join our team. The ideal candidate will have a proven track record of managing large groups of people, with strong leadership skills and the ability to communicate effectively.Responsibilities:Candidates should have a background in Business Process Outsourcing (BPO)...