Dynamic Customer Support Team Lead

10 hours ago

Gurgaon, Haryana, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 60,00,000
International Customer Support Team Lead

We are seeking an exceptional Team Lead to oversee our International Customer Support process in Gurgaon.

This is a pivotal role that demands strategic thinking, effective communication, and leadership skills to drive team performance.

  • Managing Team Performance:
    • Setting clear targets aligned with annual requirements.
    • Monitoring performance through regular reports.
  • Recruitment & Selection:
    • Selecting the right candidates for key positions.
  • Core Team Development:
    • Cultivating employees through one-on-one meetings and individual development plans.
  • Client Relation Management:
    • Maintaining strong relationships with project stakeholders.

To excel in this role, you should possess:

  • Excellent interpersonal skills.
  • At least 1 year of experience as an International Team Lead.
  • Strong team working skills.
  • Lateral thinking, persistence, and persuasiveness.
  • A positive attitude and enthusiasm.
  • The ability to work under pressure and meet deadlines.
  • Flexibility and a willingness to adapt.

This is a challenging opportunity to grow your career while making a significant impact on our customer support process.

For more information or to discuss this role further, please contact our HR department.

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