Dynamics Implementation Specialist
2 days ago
We are seeking a skilled Microsoft Dynamics consultant to implement, customize, and support our business application solutions. This crucial role involves working with relevant Microsoft Dynamics technologies, ensuring smooth operations, and contributing significantly to business objectives through expert analysis, development, implementation, and troubleshooting within the Microsoft Dynamics domain.
Key Responsibilities:
- Business Requirements Analysis: Conduct in-depth analysis of business processes and gather detailed requirements from stakeholders for various functional areas (e.g., Sales, Service, Finance, Operations) where Microsoft Dynamics solutions can be applied.
- Solution Design & Configuration: Design and propose effective solutions within the Microsoft Dynamics platform (e.g., Dynamics 365, Dynamics AX, Dynamics CRM, Dynamics NAV/Business Central). Configure the system to align with business requirements, including setting up entities, forms, workflows, business rules, and security roles.
- Customization & Development: Perform customizations and minor developments using relevant tools and programming languages (e.g., C#, X++, JavaScript, Power Platform tools) to extend standard Dynamics functionalities.
- Implementation & Deployment: Lead or assist in the full lifecycle of Microsoft Dynamics implementations, including system setup, data migration, integration testing, user acceptance testing (UAT) coordination, and post-go-live support.
- Integration: Design and implement integrations between Microsoft Dynamics and other internal or external systems using various methods such as APIs, web services, and Microsoft integration tools.
- Troubleshooting & Support: Perform in-depth troubleshooting, debugging, and issue resolution for complex problems within the Microsoft Dynamics environment. Provide ongoing functional and technical support to end-users.
- Documentation: Create and maintain comprehensive functional and technical documentation for configurations, customizations, processes, and user guides.
- Collaboration: Work closely with business users, project managers, technical teams, and other consultants to ensure successful project delivery and adoption of Microsoft Dynamics solutions.
Required Skills & Qualifications:
- Strong hands-on experience with at least one Microsoft Dynamics product line (e.g., Dynamics 365 CRM (Sales, Service, Marketing), Dynamics 365 Finance & Operations (ERP), Dynamics 365 Business Central).
- Good understanding of both the functional capabilities and the underlying technical architecture of Microsoft Dynamics.
- Ability to quickly grasp and analyze complex business processes across different industries.
- Excellent analytical and problem-solving skills with a methodical approach to diagnosing and resolving issues.
- Strong verbal and written communication skills to articulate technical concepts and business solutions clearly to diverse audiences.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Relevant Microsoft Dynamics certifications are highly desirable.
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