Executive Food Service Operations Manager

1 week ago

Gulbarga, Karnataka, India beBeeHospitality Full time ₹ 75,00,000 - ₹ 1,25,00,000

Job Title: Senior Hospitality Manager

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About the Company

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  • A company that is committed to producing and presenting food items to meet customer and client expectations while maintaining high standards of safety and hygiene.
Our mission is to continuously improve the efficiency and profitability of our operations, fostering a culture of excellence and inclusivity.

Key Responsibilities:

  • Ensure all service deliveries are carried out as per the terms and conditions agreed upon with the client.
  • Manage menu recipes rotation for breakfast, lunch, snacks, dinner, and special events.
  • Initiate development of new menus, upgrade old menus, and special event Menus.
  • Taste food before service begins.
  • Develop new ideas for promotions, festivals, and other special events.
  • Plan the pre-preparation area to ensure that the items are processed according to the recipes.
  • Consistently maintain standards of quality, cost, presentation, and flavor of foods.

Organic Growth and Profitability:

  • Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers, and value-added offers.
  • Sustain and build site profitability through timely analysis of reports and provide solutions to counter any discrepancies.

Cash and Debtors Management:

  • Responsible for accurate control, handover, and deposition of cash; maintain accurately all the specified cash control documents.
  • Ensure all invoices are raised and delivered to the client as per Schedule.

People Management and Training:

  • Manage on-site team including cooks, MPWs, stewards, cashiers, stores assistants, etc.
  • Ensure all HR processes and staff welfare activities are implemented and carried out.

Communication and Client Retention:

  • Stay in close communication with the client for all issues regarding services, additional business, new initiatives, and hygiene.
  • Prepare documents of the same.
  • Ensure 100% client retention.

Wastage Control and Cost Management:

  • Maintain record of daily leftovers.
  • Plan and prepare production based on this data.
  • Minimise wastage and recycle excess ingredients for other dishes in accordance with highest hygiene standards.

Legal Compliances:

  • Co-ordinate with HR, QMHSE, and Legal departments to ensure all legal compliances are met with and copy of the same is maintained.

Systems Implementation and Process Management:

  • Ensure all systems and processes are implemented and followed as per company policy.
  • Ensure all work processes are documented and displayed.

Procurement and Inventory Management:

  • Responsible for monitoring daily raw material indent.

Qualifications:

  • Should be IHM pass out with 10 yrs of work experience.

Required Skills:

  • Strong in business acumen.
  • Commitment to quality.
  • Strong financial and budgeting skills.
  • Sound written and verbal communication.
  • Well-groomed and able to represent in a professional manner.
  • Strong interpersonal skills & very Customer focused.

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