Revenue Performance Analyst

4 days ago

Bengaluru, Karnataka, India beBeeOperations Full time US$ 1,20,000 - US$ 1,50,000
Senior Revenue Operations Specialist Opportunity

We are seeking an experienced Senior Revenue Operations Specialist to join our team.

  • This role will be responsible for reviewing contracts with customers and partners, ensuring the accuracy of metrics and proper booking within sales and financial systems.
Key Responsibilities:
  1. Process standard and non-standard bookings in compliance with company policies.
  2. Review contracts, verify key metrics, and create and validate sales orders with minimal oversight.
  3. Provide Tier 2 case support for inquiries from sales and deal desk, including validation of metrics, general questions, bookings or billing issues, contract language reviews, and troubleshooting errors.
  4. Assist the team in managing queries and concerns, fostering a supportive environment, and escalating as needed.
  5. Monitor case queue throughout the day for timely response.
  6. Perform UAT Testing and participate in other project-related tasks as a subject matter expert.
  7. Prepare Reconciliations as required to ensure accuracy and completeness.
Required Skills and Qualifications:
  • Bachelor's degree preferred or commensurate job experience.
  • 5 years of experience in order management, quote-to-cash, or a related field.
  • Exceptional verbal and written communication skills, organizational abilities, and proven attention to detail.
  • Demonstrated ability to work effectively with cross-departmental teams.
  • Self-starter, able to manage multiple tasks at once, and the ability to work with minimal direction.
  • Experience with Salesforce, Salesforce CPQ, NetSuite, or similar platforms.

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