Service Delivery Head

3 days ago


Bengaluru, Karnataka, India ReSource Pro Full time

ReSource Pro is a leading provider of integrated operational solutions to US-based insurance organizations. This role will oversee the real-time shift operation in the India Service Delivery Center and be responsible for all outcomes, including financial results, production output, client experience, and employee engagement.

The Director will lead initiatives and projects to build out service delivery infrastructure and mature or create service capabilities. They will also drive business growth, manage financial results, and lead strategic initiatives & projects.

  • Strategic thinking - ability to understand company strategy and value proposition quickly
  • Effective communication - able to receive and convey information effectively with all levels of audience
  • High ownership - understanding and driving consistent execution of key company compliances, standards and work methods


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