Global Support Specialist

22 hours ago

Thane Mumbai Mumbai City, India beBeeCustomerService Full time ₹ 3,60,000 - ₹ 5,04,000
International Customer Service Professional

This is an exciting opportunity for a highly motivated and customer-focused professional to join our team as an International Customer Service Executive.

The role involves interacting with global clients across various markets, delivering exceptional support and ensuring customer satisfaction.

We are looking for individuals who possess excellent verbal and written communication skills, strong customer handling and problem-solving skills, and the ability to work effectively in night shifts and rotational shifts across different time zones.

  • Job Responsibilities:
  • Handle inbound and outbound calls, emails, and chats for international customers.
  • Provide accurate information and effective solutions to customer queries.
  • Maintain high standards of service quality, communication, and professionalism.
  • Meet performance targets including customer satisfaction, response time, and productivity.
  • Collaborate with team members and follow company policies and compliance standards.
Requirements
  • Key Skills:
  • Excellent verbal and written communication skills in English.
  • Strong customer handling and problem-solving skills.
  • Ability to work effectively in night shifts and rotational shifts across different time zones.
Benefits
  • Competitive salary with performance-based incentives.
  • Opportunities for career growth and development.
  • Exposure to global clients and best practices.
  • Friendly and supportive work environment.

How to Apply: Send your CV to us or call/whatsapp us at

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