Customer Support Specialist

2 days ago

Navi Mumbai Mumbai Mumbai City, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 4,50,000

Job Title: Customer Support Specialist

Job Description:

We are seeking a highly motivated and organized individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to clients via phone, email, or chat.

You will work closely with our internal teams to resolve customer inquiries and concerns in a timely and professional manner. This is an excellent opportunity to develop your problem-solving skills and provide a positive experience for our customers.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • A strong ability to empathize with customers and provide solutions to their problems
  • Basic knowledge of software tools and systems
  • A willingness to learn and adapt to new technologies
  • A high school diploma or equivalent required; degree in a related field preferred
  • A minimum of 6 months of customer service experience (or equivalent)
Benefits:

We offer a competitive compensation package, including:

  • A salary range of $40,000 - $60,000 per year
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a talented team and make a real impact on our customers' experiences
Work Arrangements:

We offer flexible working arrangements to support our employees' needs, including:

  • Rotational shifts
  • Weekends off
  • A fixed schedule for at least one month

We believe in creating a healthy work-life balance and offering our employees the flexibility they need to succeed.

Our office is located in Goregaon (Mumbai), and we offer a convenient location for those living in the area.

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