Effective Team Lead

10 hours ago

Tirupati, Andhra Pradesh, India beBeeTeamLeader Full time ₹ 60,00,000 - ₹ 80,00,000

Job Overview

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We are seeking a results-driven Team Leader to oversee the day-to-day activities of our team members. The ideal candidate will have experience in healthcare and a strong background in operational metrics.

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  • Supervise a group of team members, monitoring work and attendance
  • Provide regular coaching to ensure consistent high-performance delivery
  • Identify performance-related issues and develop improvement plans
  • Ensure service meets contractual KPIs and financial expectations
  • Communicate expectations to employees and provide timely updates
  • Conduct team meetings for efficient information sharing
  • Stay up-to-date on internal processes, policies, and procedures
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Requirements

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  • Healthcare experience
  • Strong background in operational metrics such as Attrition, Shrinkage, CSAT, NPS, and SLA
  • Excellent communication skills (written and verbal)
  • Leadership, multi-tasking, prioritization, and meeting deadlines
  • Mentorship, coaching, and direction provision to team members
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