
Customer Ambassador
5 days ago
We are seeking a skilled professional to serve as the face of our organization, interacting with customers and providing timely, accurate support.
Responsibilities include acting as a single point of contact, responding to customer inquiries via phone, email or chat, and proactive outbound calling to build rapport.
The ideal candidate will have strong written and verbal communication skills, with experience in relationship management, customer service or similar roles.
Proficiency in Microsoft Office, CRM software and ticketing systems is required, as well as excellent problem-solving and conflict resolution skills.
This role requires a high level of patience and the ability to multitask effectively.
We are looking for an individual who can maintain long-lasting relationships with existing customers and provide exceptional support.
About Us:
We aim to bridge the gap between dreams and competence, enabling students to realize their full potential through the lens of math.
Requirements:- Degree in management, marketing, communication or similar field
- Experience as a relationship manager, in customer service or similar role
- Proficiency in Microsoft Office, CRM software and ticketing systems
- Excellent written, verbal and interpersonal skills
- Good conflict resolution and problem-solving skills
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