
Customer Service Ambassador
3 days ago
About this exciting customer service opportunity
As a key member of our team, you will be responsible for delivering exceptional customer experiences across the country.
This role requires a strong communicator who can build lasting relationships with customers and provide timely solutions to their queries.
The successful candidate will have excellent interpersonal skills, with the ability to understand customer needs and deliver tailored support.
Key responsibilities include:
- Providing first-line support to customers on day-to-day general enquiries
- Maximizing sales opportunities through effective internal collaboration
- Managing customer orders by working closely with internal teams to meet customer requests accurately and promptly
In addition, you will be responsible for promoting self-service options, identifying process improvements, and supporting customers in selecting the right products for their needs.
Essential qualifications include: a customer-focused approach, excellent communication skills, a proactive problem-solving mindset, and the ability to work in a fast-paced environment.
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