
Expert Atlassian Support Specialist
1 week ago
Job Opportunity: Atlassian Support Specialist
We are seeking a skilled professional to join our team as an Atlassian Support Specialist. As part of this role, you will play a critical part in providing expert technical assistance to diverse stakeholders.
In this position, you will leverage your extensive experience in Atlassian tool administration, including JIRA and Confluence, to:
- Troubleshoot logs and resolve project-specific blockers during high-priority incidents.
- Evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.
- Design, modify, and optimize JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing.
- Analyze existing functionalities to identify areas for improvement and efficiency gains.
- Demonstrate a solutions-oriented mindset with a proactive approach to problem-solving.
- Foster effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation.
Requirements
* 3+ years of experience in Atlassian Jira support.
* Strong communication skills with the ability to convey complex technical concepts effectively.
* Extensive experience in Atlassian tool administration, including JIRA and Confluence.
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