Strategic Operations Manager

2 days ago

Gandhinagar, Gujarat, India beBeeOperations Full time ₹ 17,50,000 - ₹ 2,50,00,000
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Careers that propel you to new heights are rare, but joining the right organization can be a game-changer. Whether you seek a career that propels you forward or one that takes you in an exciting new direction, our organization offers possibilities, support, and rewards that will take you further.

Business Overview

The Chief Operating Officer (COO) team drives strategic execution for Corporate Banking globally. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team solves problems and creates careers.

CIB COO Priorities
  • Protect the bank's interests, customers, and stakeholders by enhancing operational resilience, strengthening control environments, and improving risk management.
  • Drive operational excellence and efficiency by optimizing processes and delivering a net-zero transition in operations.
  • Enable business growth through exceptional service by allowing businesses to focus on their competitive advantages and deliver transformation and digitization across the organization.
Principal Responsibilities

The successful candidate will:

  • Deliver exceptional service to internal and external customers while safeguarding the organization's interests.
  • Review security documents and recommend changes to limits based on documentation completion, ensuring compliance with pre-disbursal comments.
  • Oversee security creation and perfection.
  • Track approval comments and conditions, following up with the business on due dates.
  • Monitor credit limits effectively.
  • Drive automation initiatives and conduct thorough testing.
  • Ensure adherence to agreed Service Level Agreements, improve turnaround times, enhance straight-through processing (STP), and reduce costs and error rates.
  • Maintain compliance with regulatory and internal guidelines, implementing process changes as necessary.
  • Support the timely and accurate preparation of internal and external Management Information (MI)/reporting.
  • Ensure proper housekeeping practices are followed.
Requirements

To succeed in this role, you should have:

  • A minimum Bachelor's degree or higher, as required for the role.

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