Device OS Engineer

10 hours ago


Chennai, Tamil Nadu, India myGwork Full time

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.

About the Role

This role involves working as a Support Engineer on the Core Device OS team. You will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks. Your primary responsibilities will include:

  • Providing first-level support for handling Jiras, tickets, operational issues from production services.
  • Providing engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
  • Working on maintenance-driven coding projects, primarily in C++ and Python.

Your success will depend on your ability to learn quickly and work on disparate and overlapping tasks. Some key job functions include:

  • Extensive troubleshooting and debugging of technical systems.
  • Hands-on experience in Unix or any scripting language.
  • Developing tools and automating manual operational tasks and easy maintenance of our services.
  • Buidling monitoring metrics dashboard, and reporting System health and Support status metrics.
About the Team

You will be working with remote development (Sunnyvale) teams for handing-off or taking over active support issues and creating a team-specific knowledge base and skill set.

Requirements

To succeed in this role, you should have:

  • 2+ years of software development or 2+ years of technical support experience.
  • Experience in Unix.
  • Experience scripting in modern programming languages.
What We Offer

We offer a competitive salary of $120,000 per year, along with benefits that cater to the diverse needs of our employees. As a member of the myGwork community, we value diversity, equity, and inclusion in all aspects of our business.



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