Health Insurance Operations Manager

23 hours ago


Thiruvananthapuram, Kerala, India beBeeClaimsManager Full time ₹ 75,00,000 - ₹ 1,25,00,000
Job Description

We are seeking an experienced Health Insurance Claims Manager to oversee and manage the end-to-end claims process for our customers.

The ideal candidate will have a strong background in health insurance claims management, excellent problem-solving skills, and the ability to deliver a seamless, customer-focused experience.

  • Manage the complete lifecycle of health insurance claims, including verification, documentation, submission, follow-up, and settlement.
  • Assist and guide customers through the claims journey, ensuring forms and documents are accurate, complete, and submitted promptly.
  • Collaborate with insurers, third-party administrators (TPAs), and hospitals to ensure quick and accurate claim resolutions.
  • Handle escalations, rejections, and disputes by investigating discrepancies, clarifying benefits, and negotiating fair outcomes for clients.
Required Skills and Qualifications
  • Bachelor's degree in Business, Finance, Insurance, or related field.
  • 3–6 years of proven experience in health insurance claims management or related roles.
  • IRDAI Health Insurance certification or equivalent preferred.
Benefits
  • Customer-first mindset with empathy and professionalism.
  • Ability to work under pressure and meet strict deadlines.
  • Strong organizational skills and accountability.
Why Work With Us?
  • We provide guidance, not pressure—helping families make confident decisions.
  • Be part of creating a vertical from scratch at a fast-growing fintech.
  • IRDAI compliance, customer-first service, and honesty are non-negotiable.


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