ERP Solutions Specialist

4 days ago

Chennai, Tamil Nadu, India beBeeDynamics Full time ₹ 15,00,000 - ₹ 20,00,000

Job Summary:

We are seeking a highly skilled ERP Support Engineer to join our team. As an ERP Support Engineer, you will provide support to assigned divisions in our home office and remote support to field offices around the world.

Key Responsibilities:
  • Monitor ERP support queues (Tier 1 and 2) and ensure cases are moved through the support process in a timely manner.
  • Actively identify and investigate system issues, provide resolution and follow-up to end users.
  • Resolve problems by clarifying the user's question/issue, determining the cause of the issue, selecting and explaining the best solution to solve the issue.
  • Conduct remote, classroom, and one-on-one ERP end-user trainings as needed.
Requirements:
  • Minimum 3+ years of experience working on D365.
  • Strong understanding of ERP business processes in finance and operations.
  • Experience in issue resolution, change management, and system configuration.
  • Experience with D365 or similar ERP.
Benefits:
  • Clear objectives to ensure alignment with our mission.
  • Abundant opportunities for engagement with customers, product managers, and leadership.
  • Cultivate and leverage robust connections within diverse communities of interest.
  • Embrace continuous learning and upskilling opportunities.
  • Enjoy the flexibility to explore various functions and adapt to emerging technologies.

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