Voice Process Customer Support Job Opportunity

1 week ago

Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Representative - US Voice Process

Are you a customer-focused individual with excellent communication skills? Do you have experience handling inbound and outbound calls in a fast-paced environment?

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our US Voice Process team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their queries and concerns, and ensuring high levels of satisfaction and service quality.

The ideal candidate will have a strong ability to work in night shifts (US time zone), possess basic computer and typing skills, and have prior experience in international voice processes an added advantage. If you are a team player with a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity

Key Responsibilities:
* Handle inbound and outbound calls for US-based customers
* Address customer queries and provide appropriate solutions
* Ensure high levels of customer satisfaction and service quality

Requirements:
* Excellent communication skills in English
* Willingness to work in night shifts (US time zone)
* Basic computer and typing skills
* Prior experience in international voice process is an added advantage

Benefits:
* Competitive salary with performance incentives
* Night shift allowances
* Paid training and career growth opportunities
* Positive and professional work environment

FAQs:

Q: What are the job requirements to apply for this position?
A: A candidate must have a minimum of 0 to 3+ year experience as a Customer Service Representative.

Q: What is the qualification for this job?
A: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

Q: What is the hiring process of this job?
A: The hiring process all depends on the company. Normally for an entry-level, hiring the candidate has to go for Aptitude, GD (If they look for communication), Technical test, and face-to-face interviews.

Q: Is this a work-from-home job?
A: No, it's not a Work-from-Home Job.

Q: How many job vacancies are opening for the Customer Service Representative position?
A: There are immediate 1 job openings for Customer Service Representative in our Organisation.

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