
Identity Access Specialist
4 days ago
Identity Access Specialist
The role of Identity Access Specialist is to provide expert support for our organization's Identity and Access Management platform.
Key responsibilities include resolving technical issues, implementing system enhancements, and ensuring the smooth operation of our IAM solution.
- Resolve Level 2 support tickets, troubleshoot, and resolve SailPoint IdentityIQ issues.
- Develop, modify, and maintain SailPoint workflows, rules, and connectors.
- Monitor IAM platform performance and perform routine health checks.
- Collaborate with Level 3 teams for escalations and complex problem resolution.
- Support user provisioning, de-provisioning, and access reviews.
- Maintain documentation for configurations, processes, and fixes.
Requirements and Qualifications
To be successful in this role, candidates will require:
- At least 3 years of hands-on experience with SailPoint IdentityIQ development and operations.
- Proficiency in Java, Beanshell, XML, and SailPoint APIs.
- Experience in IAM operations, including incident, change, and problem management.
- Strong analytical and troubleshooting skills.
- Knowledge of IT security and compliance best practices.
Benefits of the Role
This role offers a unique opportunity to work on a critical aspect of our organization's infrastructure, with a focus on delivering high-quality solutions that meet the needs of our users.
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