
Expert Technical Support Specialist
2 days ago
The Technical Account Manager plays a pivotal role in coordinating all aspects of technical support assigned to customer programs, serving as the primary communication channel with customers for technical topics during pre-sale, development, pre and post-production.
Key Responsibilities:- Deliver end-to-end technical support throughout the project lifecycle.
- Synchronize customer launch plans with software release schedules.
- Drive customer training needs, design reviews, technical support, and issue escalation with engineering teams.
- Define and understand customer technical requests and deliver them to internal teams for execution.
- Collaborate with diverse global teams.
- Provide regular updates on customer projects and highlight associated risks to stakeholders, planning remedial actions.
- Closely track customer priorities, schedules, and mobilize required expertise from engineers, R&D, and quality teams.
- Owning all customer technical issues across systems, quality, performance, manufacturing, and negotiate RCA plans and resolution timeframes with customer project management.
- Excellent communications and presentation skills.
- A proactive attitude, self-driven, and result-oriented approach.
-
Technical Support Engineer
3 weeks ago
Hyderabad, Telangana, India Creative People Specialist Full timeAs a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will resolve customer issues and provide technical guidance in addressing their business needs. You will be the voice of the customer into ServiceNow product and development teams for product feedback and improvements. You will play...
-
Expert Technical Support Manager
4 days ago
Hyderabad, Telangana, India beBeeSupport Full time ₹ 20,00,000 - ₹ 25,00,000Lead Technical Support SpecialistWe are seeking a highly skilled and experienced Lead Technical Support Specialist to drive operational excellence within our support delivery function. As a key member of our team, you will be responsible for leading and managing key operational areas such as monitoring, including shift planning, performance measurement, and...
-
Technical Support Specialist
21 hours ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 12,50,000Job Title: Technical Support SpecialistOverview: We are seeking a skilled technical support specialist to manage production support systems, incident management, and change management.The ideal candidate will have hands-on experience with Service Now (incident management, change management), Linux, Mainframe, Zscaler, SQL, event management tools like...
-
Desktop Support Specialist
3 days ago
Hyderabad, Telangana, India beBeeDesktopSupport Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a highly skilled and experienced Desktop Support Specialist to join our organization. The deskside Support SME will be the definitive source of knowledge for all end-user support operations, providing expert guidance, technical leadership, and strategic oversight. This role involves not only resolving the most complex technical issues but also...
-
Technical Expert
2 days ago
Hyderabad, Telangana, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000Windows Support Specialist NeededWe are seeking a skilled Windows Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to customers via chat.About the Job:Position: Technical Process Specialist/Senior Technical Process SpecialistLocation: Hyderabad (100% Work From Office)Experience: 1 – 6 YearsShift:...
-
Technical Support Expert
1 day ago
Hyderabad, Telangana, India beBeeCareer Full time ₹ 15,00,000 - ₹ 25,00,000Job Opportunity:A seasoned professional is required to join our team as a Technical Specialist.Working closely with the Development team, this individual will be responsible for providing production support and escalating issues as needed.Collaborate with the Development team to meet business requirements.Provide timely support and escalate technical issues...
-
Technical Support Specialist
1 day ago
Hyderabad, Telangana, India beBeetechnical Full time ₹ 4,00,000 - ₹ 6,00,000Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide first-level support for hardware, software, network, and system issues.Key Responsibilities:Troubleshoot and resolve basic technical problems or escalate as necessaryLog and track issues using...
-
Technical Support Specialist
2 days ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 15,94,318 - ₹ 21,54,823Job OverviewWe're seeking an experienced Technical Support Specialist to join our team.This role involves troubleshooting and resolving customer technical issues, working collaboratively with internal teams and leveraging cutting-edge tools to provide seamless support experiences.The ideal candidate will have a passion for delivering exceptional customer...
-
Technical Support Specialist
1 day ago
Hyderabad, Telangana, India beBeeSupport Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Job Title:A dedicated and accomplished Technical Support Specialist is sought to lead a team of skilled support analysts in delivering exceptional technical assistance to internal users and external clients.Key Responsibilities:Strategic Planning and Execution: Develop and implement strategic plans to enhance the technical support function, aligning with...
-
Technical Support Specialist
2 weeks ago
Hyderabad, Telangana, India TALENT HUNT PLACEMENTS AND CONSULTANCY Full timeJob Summary : We are looking for a dedicated Technical Support Specialist to provide technical assistance and support to our clients and internal teams. The ideal candidate will have excellent problem-solving skills and the ability to troubleshoot software and hardware issues, ensuring high customer satisfaction and timely resolution of technical ...