
Back Office Clinical Administrator
4 days ago
This position involves back-office work with a focus on templated clinician/clinic communications, record maintenance, and daily activity tracking.
- Execute high-volume, templated communications via approved channels.
- Maintain accurate records by verifying details and updating Do-Not-Contact lists.
- Triage responses using established workflows and update trackers accordingly.
- Perform end-of-day quality checks to ensure accuracy and identify exceptions.
- FOLLOW established Standard Operating Procedures (SOPs) and escalate any issues promptly.
The ideal candidate has 0–2 years of experience in medical administration or related fields.
Strong written communication skills in UK English are essential, as well as comfort with repetitive tasks, basic proficiency in Google Sheets/Docs, and familiarity with Electronic Medical Record (EMR) systems. A mindset focused on confidentiality and accuracy is also required.
The role involves working standard UK hours with fixed pay and remote work options from India.
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