
Back Office Administrator
1 day ago
Responsibilities
- Draft, review, and respond to professional emails with stakeholders, vendors, and clients.
- Maintain accurate records, reports, and documentation using Excel and Word.
- Prepare bills using templates and maintain accurate financial records, including reconciling accounts and ensuring all transactions are correctly tallied.
- Create and update process documentation and improve existing templates.
- Follow up with vendors and service providers to ensure timely delivery of services and supplies.
- Supervise and coordinate skilled and unskilled labourers, ensuring clear communication of tasks.
- Support administrative functions such as scheduling, filing, and preparing reports.
- Collaborate with colleagues within a 3-member team to ensure seamless workflow.
- Take initiative to monitor ongoing issues, follow up proactively, and escalate where necessary.
- Work under pressure during peak periods while maintaining accuracy and efficiency.
Qualifications
Education: Bachelor's degree preferred.
Technical Skills:
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to prepare bills, reconcile accounts, and maintain accurate financial records.
- Ability to create, maintain, and upgrade process documentation and templates.
Experience: Prior experience in operations, administration, or coordination role preferred.
Soft Skills:
- Strong verbal and written communication in English.
- Excellent time management and multitasking ability.
- Proactive, quick thinker with problem-solving skills.
- Ability to work effectively with both vendors and labour teams.
Other Requirements:
- Comfortable using Windows-based systems.
- Must be based in Chembur.
Location: Chembur, Mumbai
Work Hours: 9:00 AM – 6:00 PM, Monday to Saturday
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