
Back Office Healthcare Support Specialist
3 days ago
This role involves handling high-volume clinician/clinic communications, records maintenance, and daily logs in a back-office setting.
- Execute templated communications via approved channels.
- Keep records accurate: titles (Dr vs Clinic), dedupe, validate org details, maintain Do-Not-Contact lists.
- Triage inbound responses using canned flows and update trackers.
- End-of-day QA: counts, exceptions, and variance notes.
We are seeking an individual with:
- 0–2 years of experience in medical scribe / hospital admin / pharmacy back-office / RCM / insurance back-office / medical transcription / clinic coordinator roles.
- Strong written English and comfort with repetitive tasks; zero improvisation.
- Basic Google Sheets/Docs skills; familiarity with EMR/EHR/HIMS is a plus.
- Confidentiality mindset (PHI aware); accuracy > speed.
This role offers:
- UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts).
- Remote work opportunity in India.
- Long-term, stable back-office role.
This job falls under the Healthcare Services and Administrative categories.
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