Back Office Administrator

2 weeks ago

Mumbai, Maharashtra, India Ajit Singh & Company Full time

We are looking for a proactive and detail-oriented Back Office Administrator (Tally & Excel) to join our team in Chembur. You will be working as part of a 3-member team, ensuring smooth day-to-day business operations. Success in this role means effectively managing communication with stakeholders and vendors, maintaining accurate documentation and billing records, and supporting both skilled and unskilled labour management. This position is central to keeping operations organized, efficient, and compliant, while also contributing to process improvements and workplace balance.

Responsibilities

  • Draft, review, and respond to professional emails with stakeholders, vendors, and clients.
  • Maintain accurate records, reports, and documentation using Excel and Word.
  • Prepare bills using templates and maintain accurate financial records, including reconciling accounts and ensuring all transactions are correctly tallied.
  • Create and update process documentation and improve existing templates.
  • Follow up with vendors and service providers to ensure timely delivery of services and supplies.
  • Supervise and coordinate skilled and unskilled labourers, ensuring clear communication of tasks.
  • Support administrative functions such as scheduling, filing, and preparing reports.
  • Collaborate with colleagues within a 3-member team to ensure seamless workflow.
  • Take initiative to monitor ongoing issues, follow up proactively, and escalate where necessary.
  • Work under pressure during peak periods while maintaining accuracy and efficiency.

Qualifications

Education: Bachelor's degree preferred.

Technical Skills:

  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Ability to prepare bills, reconcile accounts, and maintain accurate financial records.
  • Ability to create, maintain, and upgrade process documentation and templates.

Experience: Prior experience in operations, administration, or coordination role preferred.

Soft Skills:

  • Strong verbal and written communication in English.
  • Excellent time management and multitasking ability.
  • Proactive, quick thinker with problem-solving skills.
  • Ability to work effectively with both vendors and labour teams.

Other Requirements:

  • Comfortable using Windows-based systems.
  • Must be based in Chembur.

Location: Chembur, Mumbai

Work Hours: 9:00 AM – 6:00 PM, Monday to Saturday

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