Senior Client Liaison

2 weeks ago

Vadodara, Gujarat, India beBeeRelationship Full time ₹ 12,00,000 - ₹ 20,00,000
Client Relationship Manager Opportunity

The role of Client Relationship Manager is pivotal in ensuring seamless communication between clients and the agency.

This position requires strong relationship management skills, problem-solving abilities, and the capacity to translate client requirements into actionable strategies.

  • Act as the primary point of contact for assigned clients across social media and digital marketing mandates.
  • Understand client goals, brand tonality, and target audience to ensure campaigns align with business objectives.
  • Collaborate with internal teams (creative, strategy, performance, design) to deliver timely results.
  • Monitor campaign performance and share updates, insights, and recommendations with clients.
  • Anticipate client needs, address challenges, and build long-term trust-based relationships.
  • Prepare and present regular reports and reviews to clients.
  • Ensure client retention by delivering consistent value and identifying opportunities for growth.
  • Escalate challenges to the CS Head with solutions-oriented thinking.
What You Will Learn
  • Best practices in client relationship management within the digital marketing space.
  • End-to-end exposure to social media management, performance marketing, and content strategies.
  • Skills in data interpretation, reporting, and analytics for decision-making.
  • Client servicing finesse – how to manage expectations, negotiate, and handle crisis situations.
  • Growth mindset through performance-driven career progression in account management.

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