Executive Head of Dining Operations

4 weeks ago


Muzaffarpur, Bihar, India The Royal Phular Full time
Job Description

We are seeking a highly skilled and experienced Executive Head of Dining Operations to join our team at The Royal Phular. This is a senior leadership role that requires strong leadership and communication skills, as well as extensive experience in the hospitality industry.

About the Role
  • This is a key position that oversees the dining service operations and team members, ensuring seamless service delivery to our guests.
  • The successful candidate will be responsible for training and mentoring junior staff members, promoting a culture of excellence and teamwork within the organization.
  • You will work closely with the kitchen and bar staff to ensure smooth coordination and effective communication, resulting in a world-class dining experience for our guests.
Key Responsibilities
  1. Greet and seat guests, providing them with a warm and welcoming experience.
  2. Take and process orders accurately and efficiently, ensuring high-quality presentation and service.
  3. Serve food and beverages to guests, maintaining the highest standards of quality and customer satisfaction.
  4. Handle guest inquiries, concerns, and complaints in a professional and courteous manner.
  5. Maintain cleanliness and organization of the dining area, adhering to the highest standards of hygiene and sanitation.
  6. Monitor and manage table reservations, ensuring proper table turnover and efficient use of resources.
Requirements
  • A minimum of 5 years' experience in a similar role in the hospitality industry, with a proven track record of success.
  • Excellent leadership and communication skills, with the ability to inspire and motivate a high-performing team.
  • Strong knowledge of food and beverage service standards, with a deep understanding of the importance of quality and consistency.
  • Ability to work effectively in a fast-paced environment, with a focus on delivering exceptional results.
What We Offer
  • A competitive salary range of $80,000 - $120,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement plan.
  • Opportunities for career growth and development, with a commitment to investing in the success of our employees.
About Us

The Royal Phular is a leading provider of luxury dining experiences, committed to delivering exceptional service and quality to our guests. We are proud to offer a dynamic and inclusive work environment, where our employees can thrive and grow their careers.



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