Service Delivery Expert

2 days ago

Nashik, Maharashtra, India beBeeDelivery Full time ₹ 90,00,000 - ₹ 1,50,00,000

About our company

We specialize in delivering enterprise ITSM implementations, platform integrations, and service management optimization.

Our team partners with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital service delivery.

Key Responsibilities:

  • Design, implement, and manage the end-to-end service delivery framework.
  • Establish and standardize processes, SLAs, and best practices for smooth service operations.
  • Monitor and drive service quality, ensuring customer satisfaction and compliance.

Required Skills & Qualifications:

  • 5+ years of experience in service delivery, implementation, or related roles.
  • Strong understanding of IT service management (ITSM) principles and delivery frameworks.

Benefits:

  • Build and own the service delivery function from the ground up.
  • Lead impactful delivery programs and directly influence client success.

What You'll Gain:

  • Develop a deep understanding of service delivery frameworks and best practices.
  • Cultivate strong relationships with clients and stakeholders.

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