
Life Insurance Policy Servicing Professional
1 day ago
About Life Insurance Policy Servicing Roles
">We are seeking detail-oriented professionals to join our organization in processing post-issue service requests, maintaining policy records, and collaborating with internal teams to resolve discrepancies.
">Main Responsibilities:
">- Process post-issue service requests including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
- Maintain and update policy records in administration systems according to standard operating procedures.
- Collaborate with TPAs, internal teams, and custodians to resolve discrepancies and ensure service quality.
- Research and resolve escalated issues or incomplete transactions related to policy servicing.
- Ensure service levels and turnaround times are met according to SLA requirements.
- Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
- Maintain a strong understanding of policy administration systems, transaction codes, and process workflows.
Required Skills and Qualifications:
">- Bachelor's degree in any stream, commerce graduate preferred.
- At least one year of working experience (life insurance domain) that required focus on quality including attention to details, accuracy, and accountability for work product.
- Experience in professional/office-related environments that required regular scheduled shifts.
- Proficiency in using a computer with Windows PC applications that required keyboard navigation and learning new software tools.
- Effective English business communication skills required for exchanging information with clients.
About Us
">This leading provider delivers exceptional results and builds long-lasting relationships with its clients.
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