Life Insurance Business Transformation Manager

6 days ago


Kannur, Kerala, India beBeeBusiness Full time ₹ 36,00,000 - ₹ 60,00,000
Job Description

We are seeking an experienced Manager/Sr. Manager to lead CRM and complaints applications projects.

The ideal candidate will have hands-on knowledge of life insurance business processes and policy life cycles, as well as experience working with IT teams and project management tools.

Key responsibilities include:

  • Developing and implementing CRM strategies to improve customer engagement and retention.
  • Managing the implementation of new systems and technologies to support business growth.
  • Collaborating with cross-functional teams to identify and prioritize business needs.
  • Providing technical guidance and support to team members.

Required Skills and Qualifications:

Technical Skills:
  • SQL queries and data analysis.
  • Knowledge of software development lifecycle (SDLC) and Agile methodologies.
  • Experience with JIRA or other ticketing and project management tools.
Qualifications & Experience:
  • 7+ years of experience in a related field.
  • Excellent production support skills, including resource and time management.
  • Ability to work under pressure and manage stakeholder expectations.


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