Customer Solutions Professional

2 days ago

Amrāvati, Maharashtra, India beBeeCustomer Full time ₹ 75,00,000 - ₹ 1,50,00,000
Job Description

We are seeking a skilled and innovative professional to drive customer outcomes through proactive solutions.

As a key member of our team, you will work closely with our founders, product, and engineering teams to build reusable playbooks that drive success and influence what our products become by providing real customer insights.

This role is ideal for someone who remains calm in chaos and thinks like an owner: proactive, scrappy, hands-on.

  • Run onboarding and ongoing success for top enterprise accounts
  • Solve problems quickly before they affect the customer
  • Influence our product roadmap with real customer insights
  • Track key health metrics, adoption, renewals, and upsell signals
Required Skills and Qualifications

To be successful in this role, you will need:

  • ~3 years of experience in CS, client delivery, consulting, or ops
  • A proven track record of driving customer outcomes through proactive solutions
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Huge ownership and fast growth in a dynamic environment
  • World-class founders backed by top VCs and founders
  • AI-native approach that's built from the ground up
  • ESOPs give you skin in the game from day one
  • Learning opportunities abound in GenAI, behavior science, and full GTM exposure
Others

You'll thrive here if you're:

  • Able to adapt quickly to changing priorities and ambiguity
  • Passionate about building the future of work
  • Experienced in process improvement and change management
  • Able to think critically and creatively

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