
Technical Operations Leader
3 days ago
Job Title: Technical Scrum Master
Role Overview:We are seeking a skilled and experienced Scrum Master to lead our cross-functional teams in a technical setup.
Key Responsibilities:- Sprint Management & Coaching
- Foster a collaborative environment by facilitating daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives.
- Guide the team in Agile best practices (Scrum, Kanban, or hybrid), promoting a mindset of continuous improvement.
- Coach team members and stakeholders on Agile principles and delivery discipline.
- Technical Delivery & Support
- Collaborate with Engineering Leads to plan sprint deliveries aligned with release schedules.
- Track sprint progress using tools like Jira; ensure that technical debt, quality standards, and NFRs are part of planning.
- Proactively identify delivery risks and technical blockers, driving resolution through collaboration.
- Cross-Functional Collaboration & Alignment
- Act as a liaison between Product Managers, Engineering, QA, and UX Designers to ensure alignment and smooth delivery.
- Facilitate clarity in story definitions, handoffs, and design dependencies with the UX team.
- Ensure backlog items are well-scoped, groomed, and ready for execution.
- Metrics & Reporting
- Maintain sprint health metrics: velocity, burndown, cumulative flow, team capacity vs. output.
- Use data to drive retrospectives and evolve sprint predictability and throughput.
- Tech Savviness & Adaptability
- Understand the basics of microservices, APIs, CI/CD, cloud infrastructure, and QA practices.
- Work with DevOps and QA to ensure readiness for builds, deployments, and test environments.
- Participate in grooming sessions to ensure stories are estimable, testable, and technically viable.
- Must-Haves:
- 2–5 years of experience as a Scrum Master or Agile Delivery Manager in a technical setup.
- Familiarity working with UX, product, QA, and engineering teams in collaborative sprint environments.
- Proficiency with tools like Azure DevOps, Jira, Confluence, and Git.
- Strong facilitation, communication, and servant leadership skills.
- A technical background (B.Tech / B.E. / MCA or equivalent) or experience working closely with developers/DevOps.
- Nice-to-Haves:
- Scrum certifications (CSM, PSM I/II).
- Experience working with product companies, SaaS teams, or fast-paced startups.
- Exposure to scalable delivery frameworks like SAFe, LeSS, or dual-track Agile.
- Comfortable working in a hybrid setup with presence in Gurugram.
- Sprint predictability and reduced spillovers.
- Improved team throughput and velocity.
- Early surfacing and resolution of blockers or dependencies.
- Seamless coordination between design, development, QA, and release teams.
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