
Travel Operations Leader
6 days ago
We are seeking a dedicated and experienced professional to fill the position of Tour Operations Manager. This role is an exciting opportunity for individuals who have a passion for travel, leadership, and people management.
In this capacity, you will be responsible for overseeing the training and development of tour leaders, ensuring that they possess the necessary skills and knowledge to deliver exceptional experiences for our clients. As a key member of our team, you will work closely with colleagues to drive business growth, improve operational efficiency, and enhance customer satisfaction.
The ideal candidate will have a strong background in leadership development, coaching, and mentoring, with a proven track record of achieving results in a fast-paced environment. Excellent communication, interpersonal, and problem-solving skills are essential for success in this role. If you are a motivated and dynamic individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Develop and implement comprehensive training programs for tour leaders to ensure they meet the required standards.
- Conduct regular performance evaluations and provide constructive feedback to tour leaders to identify areas for improvement.
- Collaborate with internal stakeholders to develop and implement strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction.
- Maintain accurate records and reports to track progress and identify areas for improvement.
- At least 3 years of experience in leadership development, coaching, or mentoring.
- Proven track record of achieving results in a fast-paced environment.
- Excellent communication, interpersonal, and problem-solving skills.
- A strong understanding of travel industry best practices and trends.
- Ability to work effectively in a team environment and adapt to changing priorities.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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