Online Reputation Manager

2 weeks ago


Alwar, Rajasthan, India beBeeReputation Full time ₹ 35,00,000 - ₹ 60,00,000
Job Title: ORM Executive

We are seeking a proactive individual to manage and protect our online brand presence through effective ORM strategies.

Key Responsibilities:
  • Monitor brand mentions across various online platforms.
  • Respond to customer reviews, comments, and feedback in a timely manner.
  • Collaborate with internal teams to resolve customer issues raised online.
  • Maintain a positive brand tone while addressing negative comments or reviews.
  • Prepare regular ORM reports showing sentiment analysis, key issues, and performance metrics.
  • Track competitor activities and online reputation strategies.
  • Suggest improvements to content, communication, and customer service based on feedback trends.
  • Escalate critical issues or potential PR risks to relevant teams.

The ideal candidate will possess excellent written and verbal communication skills, strong analytical and problem-solving skills, and a deep understanding of SEO and content moderation best practices.

Requirements:
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Deep understanding of SEO and content moderation best practices.
What We Offer:

A dynamic work environment with opportunities for growth and development.



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