IT Operations and Support Specialist

2 months ago


Mumbai, India Framestore Full time

About Framestore

Framestore is a global company that combines talent and technology to deliver innovative solutions in film, content, advertising, and immersive experiences. With a presence in eight locations and a team of over 3,000 people, we have established ourselves as a leader in the industry, with a portfolio of work that includes iconic advertising campaigns, blockbuster films, and immersive projects. We are home to a collective of visionaries working across film, advertising, television, and immersive, and our work and skillset are wide-ranging, thanks to a pool of talented artists and producers.

Job Description

The Systems team at Framestore is responsible for designing, installing, maintaining, and troubleshooting the technology infrastructure, which includes storage, networking, workstations, and rendering. We are seeking a skilled Systems Administrator to join our Level 2 team, who will respond to technical incidents and requests, support all Framestore divisions, and set an example for the Support Assistants. The ideal candidate will have hands-on experience in Linux Systems Administration, monitoring of IT Infrastructure, applications support, and strong problem-solving skills.

Responsibilities

The successful candidate will perform daily duties of maintenance on applications, OS, hardware, monitoring resources, and troubleshooting, and will be able to communicate well with end users and deal with varied issues daily. They will also provide necessary documentation and mentoring to other members of the team. The ideal candidate will have a strong commitment to teamwork, excellent communication and interpersonal skills, and a self-guided problem-solving approach.

Requirements

The ideal candidate will have hands experience in Linux Systems Administration, monitoring of IT Infrastructure, applications support, and strong problem-solving skills. A commitment to teamwork, excellent communication and interpersonal skills, and a self-guided problem-solving approach are also essential. Good to have skills in VFX environment and issues, networking, storage configuration and management, Windows OS for workstation and Server Administration, applications deployments, server management, Active Directory, Group Policies, User and Permissions management, scripting language, and cloud computing.



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