Senior Operations Manager

1 month ago


Mumbai, Maharashtra, India ATSPL - Maharashtra Full time

About the Role

The ideal candidate will have a basic understanding of the logistics space and be able to communicate clearly in the written and oral form. She/he will be able to come up with process improvements and drive them through completion.

Responsibilities

  • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
  • Developing and/or referring to performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data-backed decisions.
  • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
  • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed.

Location

ATSPL - Maharashtra is open to hiring candidates to work out of one of the following locations:

  • Bangalore, IND
  • Chennai, IND
  • Delhi, IND
  • Hyderabad, IND
  • Mumbai, MH, IND
  • Pune, IND
  • Surat, GJ, IND

Qualifications

  • Bachelor's degree
  • Knowledge of city topography and road network


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