Training Manager

3 weeks ago


Mumbai, Maharashtra, India Tata AIA Life Insurance Full time

Job Title: Training Manager - Web Digital

This role is responsible for developing and implementing training programs for call agents in line with business objectives. The ideal candidate will have excellent training, facilitation, and presentation skills, as well as strong knowledge of call center operations and adult learning theory.

Key Responsibilities:

  • Prepare training calendar in consultation with the business head
  • Deliver training programs for new hires and existing callers/agents
  • Conduct needs assessments to identify training gaps and develop targeted training programs
  • Evaluate the effectiveness of training programs and make recommendations for improvement
  • Collaborate with call center management to develop and implement training strategies
  • Provide feedback and coaching to representatives to improve performance

Requirements:

  • 6-8 years of experience in insurance training
  • MBA qualification
  • Excellent communication and interpersonal skills
  • Ability to analyze data and evaluate the effectiveness of training programs

Language: English


  • Training Manager

    4 weeks ago


    Mumbai, Maharashtra, India WNS Full time

    Job Title: Group ManagerJob Summary:We are seeking a highly experienced Group Manager to lead our training team. The ideal candidate will have a strong background in training and development, with a focus on instructional design and e-learning.Key Responsibilities:Develop and implement training programs to enhance employee skills and knowledgeLead a team of...

  • Training Manager

    2 weeks ago


    Mumbai, Maharashtra, India 2coms Full time

    Job Title: Training ManagerThe Training Manager will be responsible for developing and delivering training programs to enhance the knowledge and skills of our employees at 2coms. The role requires a strong understanding of the microfinance industry and experience in training and development.Key Responsibilities:Design and deliver training programs to meet...

  • Training Manager

    4 weeks ago


    Mumbai, Maharashtra, India Courtyard by Marriott, Mumbai Full time

    Job Title: Training ManagerAt Courtyard by Marriott, Mumbai, we're seeking a skilled Training Manager to drive our company's values and philosophy. This role is responsible for ensuring all training and development activities are strategically linked to our organization's mission and vision.Key Responsibilities:Conduct needs assessments to identify employee...

  • Training Manager

    3 weeks ago


    Mumbai, Maharashtra, India Tata CLiQ Full time

    Job Title: Training ManagerJob Summary:We are seeking a highly motivated and experienced Training Manager to join our team at Tata CLiQ. As a Training Manager, you will be responsible for developing and implementing training programs that meet the needs of our business. You will work closely with our operations and quality teams to ensure that our training...


  • Mumbai, Maharashtra, India SHIVAY HR CONSULTING Full time

    Job Title: Training ManagerAbout the Role:We are seeking a highly skilled Training Manager to join our team at SHIVAY HR CONSULTING.Key Responsibilities:Design and deliver sales training programs for sales professionals across India.Identify training needs for sales staff in collaboration with sales managers, product managers, and HR.Manage training records...


  • Mumbai, Maharashtra, India Recruit4Work SL Full time

    Job DescriptionWe are seeking an experienced Training Quality Manager to join our dynamic team in Morocco. The successful candidate will oversee the development and implementation of quality and training processes that enhance the performance and skills of our production teams.Key ResponsibilitiesCoordinate and manage the training department, including...


  • Mumbai, Maharashtra, India Recruit4Work SL Full time

    We are seeking a highly skilled Training Quality Manager to oversee the development and implementation of quality and training processes that enhance the performance and skills of our production teams.Your Key ResponsibilitiesCoordinate and manage the training department to ensure effective customer training plans are implemented.Design, update, and archive...


  • Mumbai, Maharashtra, India IKS Health Full time

    Key Responsibilities:As a key member of the IKS Health team, the Senior Training Manager will be responsible for designing and delivering comprehensive training programs to ensure the success of new hires and ongoing employees.Develop and implement training strategies to enhance employee performance and productivity.Collaborate with subject matter experts to...


  • Mumbai, Maharashtra, India Indevia Accounting Pvt. Ltd. Full time

    About Us :Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Mumbai. The company is an accounting firm of the future, leveraging Robotics, Analytics, and Lean Six Sigma principles to enhance quality, streamline processes, and boost productivity. Our focus is on delivering timely, accurate, and...


  • Mumbai, Maharashtra, India Third Wave Coffee Full time

    Job Summary:We are seeking a highly skilled Regional Trainer to drive the training and performance of our stores. The ideal candidate will have a strong background in training and development, with experience in implementing specialized license programs and leading training initiatives.Key Responsibilities:Develop and implement training programs to enhance...


  • Mumbai, Maharashtra, India Indevia Accounting Pvt. Ltd. Full time

    About Indevia Accounting Pvt. Ltd.Indevia Accounting Pvt. Ltd. is a rapidly growing accounting firm based in Mumbai. The company is an innovative accounting firm that utilizes Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. Our focus is on providing timely, accurate, and meaningful...


  • Mumbai, Maharashtra, India Max Life Insurance Full time

    Job Title: Insurance Training ManagerMax Life Insurance is seeking a highly skilled and experienced Insurance Training Manager to join our team. The successful candidate will be responsible for designing and delivering training programs to ensure that our sales teams have the necessary skills and knowledge to meet our business objectives.Key...


  • Mumbai, Maharashtra, India Indevia Accounting Pvt. Ltd. Full time

    About UsIndevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Mumbai.The company is an "accounting firm of the future," using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity.The focus is on providing timely, accurate, and...


  • Mumbai, Maharashtra, India LUXASIA Full time

    Job Title: Training ManagerLUXASIA is a leading beauty omnichannel brand-builder in Asia Pacific, with a strong presence in 15 markets.As a Training Manager, you will play a crucial role in developing a comprehensive training program that aligns with our brand standards.Develop and implement a training calendar that meets the brand's objectives.Conduct...


  • Mumbai, Maharashtra, India Seagull International Full time

    Job DescriptionRole OverviewSeagull International is seeking a highly skilled Management Trainer to join our team. The successful candidate will be responsible for developing and implementing training programs to enhance employee skills and performance.Key ResponsibilitiesDevelop and implement comprehensive training programs to meet the needs of the...


  • Mumbai, Maharashtra, India Career Craft Consultants Full time

    We are seeking a highly skilled Training and Development Manager to join our team at Career Craft Consultants.Key Responsibilities:Develop and implement effective training programs for Assistant Managers.Collaborate with the Senior HR Executive to identify training needs and goals.Design and deliver engaging training sessions to improve skills and...


  • Mumbai, Maharashtra, India 2coms Full time

    Job Summary:We are seeking an experienced Corporate Training Manager to join our team at 2coms in Mumbai.As a Corporate Training Manager, you will be responsible for developing and implementing training programs for our loan officers and branch staff. Your primary goal will be to enhance their skills and knowledge to improve efficiency and ensure compliance...


  • Mumbai, Maharashtra, India Lite Bite Foods Pvt Ltd Full time

    Key Responsibilities:LMS Knowledge and Content Development: Design and implement effective learning management systems and create engaging content to enhance employee skills and knowledge.Employee Evaluation and Feedback: Assess employee performance, identify areas for improvement, and provide actionable feedback to drive development and growth.Training...


  • Mumbai, Maharashtra, India Atlas Corp Full time

    The Atlas Corp. and Seaspan teams embody a high-performance culture centered around building services offerings to become a leading asset manager. Seaspan provides major shipping lines with alternatives to vessel ownership through long-term leases on modern containerships and pure car, truck carriers (PCTCs) combined with industry-leading ship management...

  • Training Manager

    2 weeks ago


    Mumbai, Maharashtra, India Max Life Insurance Full time

    Job SummaryMax Life Insurance is seeking a highly skilled Training Manager - Bancassurance to lead our training initiatives and drive business growth. The ideal candidate will have a strong background in sales training, excellent communication skills, and the ability to develop and implement effective training programs.Key Responsibilities:Develop and...