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Strategic Enterprise Architectural Leader
2 weeks ago
Job Title: Enterprise Architecture and Operations Leader
- Oversee the daily operation of applications landscape to ensure seamless functionality.
- Primary interaction is with direct supervisor, fostering collaboration and open communication.
- Demonstrate in-depth knowledge of Enterprise Architecture principles and practices.
- Empathize with end-users to understand problems and resolve conflicts effectively.
- Communicate with stakeholders regarding application status, performance, and any issues or changes.
- Proficiency in using agile project management tools, such as JIRA, Confluence, SharePoint.
- Business Application Operation: Provide end-user support, manage tickets, analyze and resolve tool and data issues, create input for necessary application maintenance activities.
- Maintain and develop comprehensive documentation.
- Produce periodic reports and demonstrate meaningful data to drive compliance.
Required Skills and Qualifications:
- Minimum 15 years of experience in IT with a minimum of 6 years experience in Enterprise Architecture Methodology (TOGAF certification is beneficial).
- Experience in SQL, Databases, Windows administration.
- Familiarity with DevOps practices and tools.
- Proven experience in application operation, user management, and incident resolution.
- ITIL Certification with expertise in ITSM Service management (Incident, Change and Problem).
- Expertise in Data Analytics, data extraction, ETL, database research, and reporting.
- Strong understanding of Continuous Service Improvement initiatives.
- Excellent communication skills, preferably prior international experience or working directly with international clients.
- Experience working with Agile Ecosystem Principles, timeboxing, roles, and ceremonies.
- Proficiency in using agile project management tools and software, such as JIRA, Confluence, SharePoint.
- Strong experience working in a continuous integration driven environment with a proven track record of progressive thinking and continuous improvement.
- Ability to work collaboratively with Product Owner, Enterprise Architecture Management, business, and other stakeholders including process partners.
- Impactful communicator with strong willingness towards providing the best end-user experience.
- Motivated to drive the organization towards compliance as driven by the IT Governance rules and instructions.
- Well-versed with stakeholder management.
- Can independently plan, organize trainings, community sessions, and workshops.
Must-Have Technical Skills:
- Enterprise Architecture
- IT Service Management
- Data Analytics
- Stakeholder Management
- People Management
- Leadership Skills
- Impactful Communication
Good-to-Have Technical Skills:
- TOGAF Certification
- CSM or similar certification
- Prior Product Management/Project Management experience