Sales and Customer Acquisition Executive

1 week ago

Mumbai, Maharashtra, India beBeeCustomerAcquisition Full time ₹ 14,00,000 - ₹ 28,00,000
Job Title

Executive Manager Position

About the Role
  • As an Executive Manager, you will play a key role in driving sales and customer acquisition for our organization.
  • You will be responsible for increasing our client database as much as possible by identifying new business opportunities and developing strategies to secure them.
  • With your experience and skills, you will add immediate volume and revenue to our business.
  • You will also focus on selling all products, including import LCL, FCL, export LCL, and FCL, if advised.
  • Additionally, you will monitor and follow up on sales calls made and ensure that business is generated from the same.
  • Proper service levels must be rendered to existing clients to maintain their continuous support.
  • Furthermore, you will make the best use of securing business from new clients through sales calls.
  • As part of your responsibilities, you will prepare daily call reports and update the CRM package accordingly.
  • Also, you will prepare monthly sales planning projections to achieve set goals.
  • Reviewing monthly performance as per the sales plan and preparing a report in a structured format is also a key aspect of this role.
  • Last but not least, you will monitor market information about competitors and keep a close check on outstanding statements to ensure timely collections.
  • You will also ensure proper commitment is gained from clients in terms of credit and maintain outstanding below 60 days as per company policy.
  • Moreover, you will negotiate better ocean freight with agents and liners while maintaining excellent customer relationships.
  • In addition to these responsibilities, you will develop and nurture professional and personal relationships with key resources and touch points across the assigned client base.
  • Through various client engagement tactics, you will consistently strive to create top-of-mind awareness and identity for the CFS.
  • Excellent customer relationship management and providing customer service support are also essential aspects of this role.
  • Visiting customers regularly, discussing and understanding their requirements, finalizing commercials, and concluding business is also a responsibility of this position.
  • Formally and immediately notifying clients of any developments, circumstances, or incidents likely to impact their business is also a key aspect of this role.
  • Applying commercial judgment to identify and convert cross-selling opportunities is also a critical skill required for this position.
  • Finally, you will ensure that client rebates are as per stipulated guidelines by the CFS management.
  • Implementing and monitoring CRM programs for respective clients is also a responsibility of this role.
Required Skills and Qualifications
  • At least 5 years of experience in sales and customer acquisition.
  • Strong negotiation and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to think critically.
  • Proficient in Microsoft Office Suite, especially Excel.
  • Experience with CRM systems is a plus.
Benefits

As an Executive Manager, you will enjoy a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Others

This is an exciting opportunity to join our team and contribute to the growth and success of our organization. If you are a motivated and results-driven individual with a passion for sales and customer acquisition, we encourage you to apply for this role.

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