Director of Customer Acquisition

4 days ago

Mumbai, Maharashtra, India beBeeMobility Full time US$ 60,000 - US$ 75,000
Drive Mobility Growth

We are seeking a skilled Assistant Manager - Sales to lead our customer acquisition and engagement processes. This is an exciting opportunity for someone with a passion for driving business growth and developing high-performing sales teams.

As an Assistant Manager - Sales, you will be responsible for overseeing the end-to-end onboarding experience, optimizing sales strategies, training new team members, and collaborating with cross-functional departments to enhance customer satisfaction.

Key Responsibilities:
  • Deliver exceptional in-person support to drivers during the customer acquisition and onboarding stages of their lifecycle
  • Walk drivers through the onboarding process and provide them with the tools they need to succeed
  • Promote our brand, mission, and values to driver customers
  • Help build a strong brand identity and get drivers excited about our services
  • Stay up-to-date on our policies and procedures
  • Register new drivers and review their information to ensure compliance with our standards
  • Accurately describe our product features and benefits to drivers
  • Ensure all onboarded drivers are transferred to our Fleet account
  • Resolve driver-related issues before onboarding them to the platform
  • Work with our City Fleet Manager to build harmonious relations between drivers
  • Build a driver funnel dashboard to track new driver acquisition across various channels
  • Manage driver referral and incentive schemes
  • Manage driver agency relationships to ensure they meet company KPIs
  • Select best-in-class partners for technical testing and training as required
Requirements:
  • Bachelor's degree in any field (e.g., sales, marketing, operations)
  • Minimum 4 years of experience in operations, supply chain, logistics, or marketplace experience in the mobility or tech industry
  • Excellent communication skills
  • Excellent interpersonal and presentation skills with the ability to communicate effectively with others at all levels of the organization and externally
  • Customer service-centric approach
  • Basic administration skills
  • Ability to work independently with little or no supervision
  • Ability to work in a fast-paced environment

What You Will Achieve:

  • Sign up X number of drivers daily with security deposit
  • 75% conversion from lead generation to conversion with security deposit
  • First trip to first month trip target mapped to performance matrix
  • Executive to Driver Partner knowledge transfer about our products monitored and evaluated basis DP first few weeks of performance
  • New channels for driver sourcing
  • Building a strong driver funnel to refill leakage, churn, and drive retention
  • Driver Incentive structure - tier basis

Who You Will Be Working With:

Directly reporting to our City Manager and closely working with our Operations Team

  • Senior Manager

    6 days ago

    Mumbai, Maharashtra, India beBeeGrowthMarketing Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job Title: Director of Growth MarketingWe are seeking an experienced and results-driven marketing leader to join our team as a Director of Growth Marketing. This is a unique opportunity to drive business growth through innovative marketing strategies and initiatives.About the RoleThe Director of Growth Marketing will be responsible for developing and...

  • Leader of Talent Acquisition and HR Operations

    2 days ago

    Mumbai, Maharashtra, India beBeeStrategic Full time ₹ 80,00,000 - ₹ 1,00,00,000

    Director of Talent Acquisition and HR OperationsA seasoned human resources leader is required to join our organization as director of talent acquisition and HR operations. This strategic and hands-on role blends core HR responsibilities with a robust admin and logistics portfolio, essential for supporting a globally dispersed ecosystem.About the RoleThis...

  • Talent Acquisition Director

    1 week ago

    Mumbai, Maharashtra, India beBeeManager Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Description:We are seeking a Senior Manager Talent Acquisition to lead our global talent acquisition efforts. This is a senior role that requires strong experience in talent acquisition and the ability to work in a high growth and dynamic business environment.Key Responsibilities:Develop and implement effective talent acquisition strategies to meet...

  • Customer Account Manager

    4 days ago

    Mumbai, Maharashtra, India Sociabble Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionJob DescriptionQualificationsQualificationsThe ideal Candidate Education & experience Additional InformationOur perks:Our recruitment process:Video meeting (45 minutes) via Teams with Lousia, Talent Acquisition. Manager interview (1h30) with Laura, Chief Customer Officer. Interview (45 minutes) with Krusha, Head & Director of APAC. ...

  • Customer Acquisition Professional

    6 days ago

    Mumbai, Maharashtra, India beBeeAcquirer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Hiring For BankJob Description:As a customer acquisition specialist, you will be responsible for developing and executing strategies to acquire new high-value relationships. This includes leveraging networks and partnerships to access prospective clients, interacting with internal referral sources to identify prospects, and exploring the banking,...

  • Optimize Customer Acquisition

    2 days ago

    Mumbai, Maharashtra, India beBeePerformance Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Manager - Performance MarketingWe are seeking a highly motivated and experienced Senior Manager to lead our performance marketing efforts. This role focuses on optimizing marketing campaigns to maximize customer acquisition and revenue growth.Duties and ResponsibilitiesCampaign Management: Plan, launch, and optimize performance marketing campaigns...

  • Talent Acquisition Strategist

    1 week ago

    Mumbai, Maharashtra, India beBeeDirector Full time US$ 1,20,000 - US$ 1,75,000

    About the Role:We are seeking a seasoned Recruitment Director to lead our international talent acquisition efforts, focusing on hiring consultants for high-growth markets. This pivotal role will align recruitment strategies with business objectives, manage high-performing recruiters and sourcers, and ensure a seamless hiring process to support global...

  • Sales Director

    4 days ago

    Mumbai, Maharashtra, India Manas resort, Igatpuri Full time US$ 90,000 - US$ 1,20,000 per year

    Company DescriptionOriginal Manas Resort, established in 1991, offers 70 luxurious rooms, 3 conference halls, and wedding venues. The resort features an in-house spa, wellness programs, and is spread over 30,000 sq. meters with landscaped gardens amidst a valley and mountains. We have a petting zoo and a 15,000 sq. ft. off-leash park for pets, ensuring a...

  • Executive Director

    3 days ago

    Navi Mumbai, Maharashtra, India beBeeLeadership Full time US$ 90,000 - US$ 1,20,000

    Job Title: Executive DirectorJob DescriptionWe are seeking an experienced and dynamic Executive Director to join our team. As a key member of our organization, you will be responsible for leading and managing various acquisition processes, including recruitment, employee relations, and project handling.Manage varied acquisition processes, including...

  • Chief Customer Acquisitions Specialist

    7 days ago

    Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Deputy Manager. In this role, you will be responsible for driving customer acquisition, quality sourcing, customer onboarding, digital channel enablement, catchment scoping, and target achievement.Key Responsibilities:Identify and acquire new customers from targeted...